Email to a FriendPrint this Page

Mountain States Health Alliance Team Member Benefits

Providing comfort and security for you and your family.

Welcome to the Mountain States Health Alliance Team Member Benefits Guide

Mountain States Health Alliance (MSHA) provides you with a variety of benefits to help meet your needs and the needs of your family, including healthcare coverage, disability coverage, life insurance and more.  If you are a current team member, you can make changes to your benefits each year during the Open Enrollment period for the following plan year (July 1 - June 30).

If you are a newly eligible team member, you must enroll within 30 days of the date you become eligible. 

To help you get ready to enroll, the following pages include information about:

  • Benefit basics, such as who is eligible and when coverage is effective
  • The online enrollment system and how to use it
  • Your benefit options
  • Other benefits MSHA offers
  • Important federally required notices

MSHA Benefits Overview

Who is eligible for benefits at MSHA?

You are eligible to participate in the MSHA plans if you are:
  • A full-time active MSHA team member scheduled to work at least 36 hours per week/72 hours per pay period or
  • A part-time, active MSHA team member scheduled to work at least 30 hours per week/60 hours per pay period

When Coverage Begins

Coverage is effective the 1st of the second calendar month following date of employment in a benefit eligible position
If you are a current team member who experiences a Qualified Life Event, your coverage changes are effective the 1st of the month following notification of event and receipt of required documents. 


If you are eligible for benefits, you may insure your spouse and children (ages birth up to 26) under the medical, dental, vision, dependent life and family AD&D (accidental death and dismemberment) policies. 

To preserve the integrity of our health care benefits and to keep costs down, MSHA asks that you provide proof of eligibility for all dependents that you are covering on your insurance policy. 

You will have 30 days from your hire date or status change effective date to enroll in benefits.  The verification for your dependents must be submitted to the Corporate Human Resources office prior to their benefits becoming effective.  If you do not submit the required documents within the 30 day enrollment period, your dependents will not be enrolled in the selected coverage. 

Below is a chart of eligible dependents and documents required prior to coverage on any MSHA plan.  All required documents must be scanned to or faxed to 423-262-4703.  If you need assistance with this process, please visit your local Human Resources Office.

Eligible Dependent
Documents Required
Legal Spouse
Government Issued Marriage Certificate
AND current signed Federal Tax Return

Biological Child up to Age 26
State Issued Birth Certificate
Adopted Child up to Age 26
Adoption Certificate
Step-Child up to Age 26*
State Issued Birth Certificate.  *Spouse Eligibility
must also be verified in this category.

Duplicate Coverage
If you and your spouse both work for Mountain States Health Alliance and are both eligible for benefits, please keep the following in mind:
  • You can each be covered as a team member or as a dependent, but not both.
  • If each of you is covered as a team member, your dependent children may be covered by either of you, but not by both.

 Other Benefits
 How to Enroll
 Forms  Long Term Care
 Voluntary Benefits
 Fit4Life  401(k) Plans
 Important Notes