Healing cannot exist without caring.

Patient-Centered Care

Mountain States Health Alliance Team Members as caregivers create relationships, environments and service delivery centered on the patient through a holistic approach to healing that ministers to the mind, body and spirit. Mountain States caregivers believe that healing can exist without curing, but healing cannot exist without caring.

From pet therapy to "healing gardens," Patient-Centered Care at all Mountain States facilities has never been more lovingly provided. Mountain States projects and events continually reflect commitment to the patient. At Mountain States, Patient-Centered Care is rooted in our daily actions as we bring loving care to health care for our patients and their families.

Guiding Principles for Patient-Centered Care

• Care is based on continuous healing relationships
• The patient is the source of control for his/her care
• Care is customized and reflects patient needs, values and choices
• Families and friends of the patient are considered an essential part of the care team
• All Team Members are considered as caregivers
• Care is provided in a healing environment of comfort, peace and support
• Knowledge and information are freely shared between and among patients, care partners, physicians and other caregivers
• Transparency is the rule in the care of the patient
• Patient safety is a visible priority
• All caregivers cooperate with one another through a common focus on the best interests and personal goals of the patient